Verify your account
To begin the verification process, we’ll need to see a few documents proving your identity. You can complete this step by using our document uploader tool. We will provide you with a complete list of all the documents we need, as well as a place to upload them.
Of course, help is always at hand! Feel free to get in touch with us here should you require any assistance, if you have any queries, or encounter any problems. We are always happy to help you!
Our account verification team aim to process your documents as quickly as possible. If your documents are all clear and in order, you can normally expect the verification to be completed in about 24 hours.
Kindly bear in mind that we may request additional documentation based on your account activity, which may prolong the process a little.
In order for you to verify your account, we need copies of the following:
- Photo identification
- Proof of address
- Credit cards (upon request)
If for any reason you cannot access the document uploader tool, please get in touch with us here.
In order to make this process as easy as possible for you, we accept photographs of your documents taken with your camera or mobile phone.