Responsible gambling for your safety and enjoyment

Online casinos and bookmakers that provide gambling services, like Yuugado, are responsible for providing a safe and secure environment for their customers to enjoy playing games.

There are several ways online casinos can encourage and promote responsible gambling. These include educating players on the risks of gambling, providing tools for self regulation, such as deposit and loss limits, and monitoring player behaviour for evidence of problem gambling.

This article aims to cover various aspects of online casinos’ commitment to responsible gambling and link them to the resources and tools for players to use.

What is player education in online casinos?

Player education refers to providing players with comprehensive information on gambling risks and returns, as well as odds, and potential social losses associated with problem gambling. The aim is help players think more deeply about how gambling effects them, and enable them to recognise potential signs of problematic behaviour.

What is self-exclusion?

Self-exclusion is a powerful tool that allows players to block access to their own account for a set period of time or indefinitely. Tools like self-exclusion can be used when you need to take some time off from gambling and cool down, or when you feel that your gambling habits are becoming unhealthy.

What other self-regulation tools are available?

Online casinos usually offer a variety of gambling self-regulation options. Beside time-outs and self-exclusion, players at Yuugado can also set limits on their deposits, losses and playing time.

How is age verification carried out at online casinos?

Age verification is crucial to prevent under-20s from gambling. You can learn more about how online casinos conduct age verification and protect minors by reading our age verification article.

Where can I get support for gambling addiction?

If you, or a family member, or someone you know has a problem related to gambling, you can find support available from a number of support agencies. Online casinos often provide information in the form of links to professional counselling services, helplines, and other online resources to help you deal with gambling addiction.

What is meant by responsible education at online casinos?

Online casinos have a responsibility to provide fair and accurate information in an accessible format. They must also refrain from misrepresenting the risks of gambling on their website, and in advertisements.

Educating players about the frequency of wins and losses, risks, and odds, are all part of responsible education.

How are players financially protected at online casinos?

Certain self-regulation tools, like deposit limits and loss limits, are helped by customers having a definite budget in mind. When armed with a well-prepared budget, players are in a great position to protect themselves from problem gambling behaviours.

How is my data protection and privacy ensured at online casinos?

Any website that makes use of personal data should have a privacy policy outlining how that data is collected and processed. Online casinos are no different, and you can read how Yuugado protects your information through robust encryption, continuous monitoring, and compliance with privacy regulation. 

What are the regulations and compliance requirements for online casinos?

Online gambling regulations vary from one jurisdiction to the next. For instance, Yuugado complies with the official license regulations of the government of Curaçao, and is also regularly audited by a third-party organisation to ensure compliance.

How important is industry resarch in promoting responsible gambling?

Even though gambling has been around forever, the online gambling industry is still quite young. Responsible gambling tools and interventions should be evidence based, and that requires careful funding, research and collaboration between regulators, casino operators, game distributors, and support organizations.

This article about the industry-wide partnership goes into more detail about how research collaboration contributes to a safe gambling environment.

Summary

This page covers a range of important topics on the subject of responsible gambling, including player education, self-regulation tools, and privacy, among others. You can follow the links in each section above to get a more detailed look at each topic, so that you have the information and tools you need to gamble safely, and can seek support and advice should you need to.

Responsible gambling in Japanese can be found here.